Shipping & Returns

Shipping

All orders are shipped from Melbourne, Australia via Australia Post.  We offer a flat rate of $8 within Australian for standard shipping unless stated in the product description. We send our muslin rings bags, sticker seals and tags by standard letter post.  If you would like tracking, you have the option to select yes to upgrade to registered or express postage on each listing.

We will do our best to meet these shipping estimates below, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose and your location. Western Australia seems to take alot longer then other states.

Australia: 3-7 business days

Returns Policy

We want you to LOVE your order.  We give a lot of care and attention to every detail to make sure you receive exactly what you wanted.  If you ever receive anything other than what you ordered or if you are not satisfied with your order in any way, contact us and we will try and make it right.

Due to the custom nature of our business once orders are placed they cannot be cancelled or refunded after 2 hours of purchase.  Refunds for products will only be given on custom products if there is an error made by Sixpence Collection and a replacement can't be sent.